Privacy Policy

Last Updated: September 5, 2017

The purpose of this privacy policy is to explain what and why information is collected by Xenia Gifts LLC (“Xenia Gifts”, “Xenia”, “Site”, “App”, “we”, or “us”), and how your information is shared, and how you can access, change, or regulate your collected information.

Collection of Personal Information

In order to use Xenia Gifts’ services, users must register for a Xenia account. Through your Xenia account, surveys, various employment applications, customer support requests, general inquiries, or various online applications through site, Xenia may ask and collect the following information:

  • Name
  • Telephone Number
  • Email address
  • Street address
  • Date of Birth
  • Gender
  • Legal indentification
  • Payment information
  • Social Security number
  • EIN or TIN
  • Preferences
  • Transaction History
  • Account Balance

If you wish to update certain fields of your personal information, you may do so in your Xenia account settings or email us at support@xeniagifts.com .

Automatically Collected Information

In addition to the information that Xenia Gifts asks you to provide, we may automatically collect the following information from your device:

  • IP addresses
  • Device geolocation
  • Internet service provider
  • Search engine used
  • Language preferences
  • Browser characteristics
  • Referring sites
  • Social media accounts that may be linked to your operating system
  • Length of visit
  • Pages viewed
  • Time spent on site
  • Websites you have accessed before, during, and immediately after visiting our site
  • Web beacons
  • Cookies
  • Web server logs

We collect the information above from different browsers on different devices. If you are interested in how to regulate the information your browser collects, please read the “How You Can Regulate Your Privacy” section of this Privacy Policy.

Purpose for Collected Information

We may use your collected information for any of the following reasons:

  • Contact you regarding service updates or changes in our company’s policies
  • Fulfill requests made by customers
  • Prevent fraud or service violations, including protecting the rights of Xenia Gifts, users, and affiliates
  • Investigate any actions that raise suspicions regarding fraudulent or illegal activity that violates Terms of Use
  • Verify personal information such as identity, location, and transactions
  • Carry out Xenia Gifts’ services
  • Maintain transaction records
  • Personalize your experience with Xenia Gifts
  • Provide customer support
  • Analyze online trends in the activities of users
  • Share promotions that we believe may be of interest to you

Sharing Information

Personal information collected by Xenia Gifts will only be shared in the ways that are described within this privacy policy. We do not sell personal information to third parties. Information will only be shared for the following reasons:

  • If permitted by law, we may provide collected information to third party companies that provide business services such as emailing, shipping, and advertisement services
  • To prevent any sort of fraud such including but not limited to, address potential, actual fraud, identity theft, unauthorized transactions, claims, or other liability
  • If requested from law enforcement officials
  • To comply with legal processes
  • To resolve customer disputes
  • To consumer reporting agencies
  • For institutional risk control

How You Can Regulate Your Privacy

Although Xenia Gifts provides physical, technical, and administrative safeguards to help protect your information, we cannot guarantee that your information is fully secured. If you would like to opt out of cookies, you must manually turn off cookie settings in your browser. However, if you do choose to turn off cookies, some features on our site may be limited. To opt out of receiving promotional emails that we believe fit your interests, you may unsubscribe by following instructions provided in these emails. It should be noted that you will still receive emails from Xenia Gifts that are non-promotional. It should also be noted that your information will still be retained within Xenia's database when you are no longer a customer. If you would like to have our information removed from our settings, email us at support@xeniagifts.com .

Protecting Children's Privacy

It should be noted that Xenia Gifts Services are no intended for children under the age of 13. If we receive information that children under 13 are using Xenia's services we will delete the associated information and account. We do not knowingly collect or share information from children under the age of 13.

Third-Party Websites

It should be noted that Xenia Gifts may provide links to other third-party websites for the purpose of your convenience. Many of these websites are not affiliated with Xenia and therefore have no control over the actions of any linked websites. Unless otherwise stated, the privacy policies of these websites are not affiliated with us and do not apply to Xenia, nor does Xenia's privacy policy apply to these third-party websites.

International Transfer

If you are a customer from outside the United States, please be aware that information collected will be transferred to and stored in our servers in the United States. Please keep in mind that data protection laws and regulations in the United States may differ from laws in your country of residence.

Changes to this Privacy Policy

Everything in this privacy policy is subject to change. If changes are made, we will notify you by email as well as updating the date at the top of this privacy policy.

Contact Us

If you have questions regarding out privacy policy, please do not hesitate to contact us at support@xeniagifts.com .

  
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